Terms of Service

Overview

This website is operated by Zunaviko. Throughout the site, the terms “we,” “us,” and “our” refer to Zunaviko.

Zunaviko offers this website, including all information, tools, products, and services available through this site, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website, purchasing a product, or otherwise using our services, you agree to be bound by these Terms of Service.

If you do not agree to these Terms of Service, you should not use this website or purchase products through it.

1. Eligibility and Use of the Website

By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian where required.

You may not use our products or services for any unlawful or unauthorized purpose.

You may not attempt to interfere with the operation, security, or functionality of this website.

2. Products and Services

We make reasonable efforts to display and describe our products accurately.

However, product colors, packaging, labeling, size, appearance, or other characteristics may vary slightly from images shown online due to manufacturing updates, screen settings, photography, or other factors.

We reserve the right to:

• Modify or discontinue products

• Change product descriptions

• Limit quantities

• Restrict sales by geographic region

• Update pricing at any time

• Refuse or cancel orders where appropriate

Product availability is not guaranteed.

3. Product Use

Our products include household, automotive, multi-surface, stain-removal, foam-cleaning, and other cleaning products.

Customers are responsible for reading and following all instructions, warnings, precautions, and usage guidance provided on product packaging or product pages.

Cleaning products should be tested on a small, inconspicuous area before full application, especially on delicate, painted, coated, dyed, polished, porous, or unfamiliar surfaces.

Results may vary depending on the material, type of stain, age of the stain, method of application, and other conditions.

Do not mix cleaning products with bleach, ammonia, acids, or other household chemicals unless the product instructions specifically state that it is safe to do so.

Keep cleaning products out of reach of children and pets.

4. Prices and Payment

All prices displayed on our website are subject to change without notice.

You agree to provide current, complete, and accurate billing and payment information when making a purchase.

We reserve the right to correct pricing errors, payment errors, or inaccurate product information.

If an order is affected by an obvious pricing or listing error, we may cancel the order and issue an appropriate refund.

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, limit, or cancel an order for reasons including suspected fraud, pricing errors, inventory limitations, payment issues, shipping restrictions, or suspected misuse of promotional offers.

If we cancel an order after payment has been received, we will issue an appropriate refund to the original payment method.

6. Promotions and Discounts

Promotional offers, discount codes, bundles, Buy One Get One offers, and other special pricing may be subject to separate conditions.

Unless otherwise stated:

• Promotions cannot be combined

• Discounts have no cash value

• Promotional items may be subject to availability

• Promotional terms may change or end without prior notice

We reserve the right to cancel or refuse promotional orders that appear to involve abuse, fraud, or misuse.

7. Shipping and Delivery

Shipping times are estimates and are not guaranteed.

Delivery may be affected by carrier delays, customs procedures, weather, holidays, incorrect addresses, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information.

Additional details are available in our Shipping & Delivery Policy.

8. Returns, Refunds, and Exchanges

Returns, refunds, replacements, and exchanges are governed by our Return & Refund Policy.

Eligibility may depend on the condition of the product, the reason for return, the timing of the request, and applicable consumer protection laws.

Nothing in these Terms limits rights that cannot legally be waived under applicable law.

9. Accuracy of Information

We try to ensure that information on this website is accurate and current.

However, product descriptions, prices, promotions, availability, shipping estimates, or other content may occasionally contain errors, omissions, or outdated information.

We reserve the right to correct errors and update information at any time.

10. Third-Party Services and Links

Our website may contain links to third-party websites, services, payment providers, shipping carriers, or other external resources.

We are not responsible for the content, availability, privacy practices, security, or policies of third-party websites or services.

Your use of third-party services may be subject to separate terms and policies.

11. Intellectual Property

Unless otherwise stated, the content available on this website, including text, graphics, logos, product images, designs, branding, and other materials, is owned by or licensed to Zunaviko and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without prior written permission.

12. User Content and Reviews

If you submit reviews, comments, photos, feedback, testimonials, or other content to us, you confirm that you have the right to provide that content.

You agree that your content must not:

• Violate another person’s rights

• Contain unlawful or misleading material

• Contain malicious software

• Contain abusive, threatening, or inappropriate content

Where permitted by law, you grant us a non-exclusive right to use, reproduce, display, and publish submitted content for business and marketing purposes.

13. Prohibited Uses

You may not use this website:

• For unlawful purposes

• To violate applicable laws or regulations

• To infringe intellectual property rights

• To submit false or misleading information

• To distribute malware or harmful code

• To collect information about others without authorization

• To interfere with website security

• To attempt unauthorized access

• To engage in fraudulent transactions

• To abuse discounts or promotional offers

We may suspend or terminate access where prohibited use is detected.

14. Disclaimer of Warranties

To the maximum extent permitted by law, this website and its services are provided on an “as is” and “as available” basis.

We do not guarantee that:

• The website will always be uninterrupted or error-free

• Every product will be suitable for every surface or purpose

• Cleaning results will be identical in every situation

• Third-party services will always operate without interruption

Any statutory warranties or consumer rights that cannot legally be excluded remain unaffected.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Zunaviko will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the website, products, or services.

Customers are responsible for following product instructions and using cleaning products appropriately.

We are not responsible for damage resulting from misuse, improper application, mixing products with incompatible chemicals, ignoring product warnings, or using a product on an unsuitable surface.

Nothing in these Terms excludes liability that cannot legally be excluded.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Zunaviko and its affiliates, employees, contractors, service providers, and partners from claims arising out of your unlawful use of the website, violation of these Terms, or infringement of third-party rights.

17. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, store, and protect personal information.

18. Electronic Communications

By communicating with us electronically, placing an order, or creating an account where available, you consent to receive transactional communications related to your order, account, payment, shipping, or customer service.

Marketing communications may be subject to separate consent requirements.

19. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be published on this page.

Your continued use of the website after changes become effective constitutes acceptance of the revised Terms, subject to applicable law.

20. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue in full force and effect.

21. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping & Delivery Policy, Return & Refund Policy, and other published policies, constitute the agreement between you and Zunaviko regarding your use of the website and services.

22. Governing Law

These Terms will be governed by the laws applicable to the business entity operating Zunaviko, without limiting any mandatory consumer protection rights available to customers in their place of residence.

Specific jurisdiction and governing-law details may be added based on the location of the legal entity operating the website.

23. Contact Information

Questions about these Terms of Service may be sent to:

Email: support@zunaviko.com

We aim to respond within 1–2 business days.